Castellana Grotte Vacations from $607

Very helpful staff, very clean room very nice breakfast I couldn't fault it at all

The staff were all very helpful and friendly. The property has very extensive grounds and large pool . There is a pool bar which plays really loud music not pleasant or relaxing ! The sun beds are cheap and a lot of them are broken. There are two huge out of service water slides which dominate the garden around the pool . Really ugly ! The rooms are very dated and dark, the whole property needs a complete renovation/ refurbishment. Breakfast 5/10 . Dinner in the restaurant was very good and inexpensive. Overall could be a lovely hotel but extremely dated. Do not expect luxury!

We had a wonderful stay. Unfortunately, we only discovered it on the last day of our trip, because we would have loved to spend much more time here. The villa was spacious, spotless, and had a beautiful garden where our baby had plenty of room to play and enjoy herself. The pool was lovely, the food was amazing, and the hospitality was outstanding. Everyone made us feel so welcome. We will definitely come back. Thank you so much for your kindness and for making our stay so special!

I did not give it a complete five stars because transportation using the shuttle into the town was not very easy to use. The staff would say one time the staff would also say that we needed reservations every time we made reservations in the return coming back they didn’t accommodate for the amount of people coming back, and they also would not return with another van or shuttle, and you were told to figure out a way back to the hotel, which was not very customer service friendly. When you write down a list of names and people make reservations to return back, you need to make sure you have accommodations for that amount of people. Also, every night when we would make reservations each person at the front desk had a different story so first you said they said anytime after 7 o’clock you can make a reservations another person would say no only at 11:30 so you were getting different answers from each person and you never knew how you were gonna get back so honestly after a while we would try to find a toque toque in town to try to get back to the hotel because it was ridiculous. You cannot say you have shuttle service for gas if you don’t accommodate for all your guests.